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We mainly ship within the province of British Columbia, however we can deliver anywhere within Canada. You may enter your postal code during checkout to confirm shipping costs to your location or contact a member of our team at 604-649-9247 to discuss the delivery options available to you.
Once an order has been placed and confirmed, shipments have an estimated 1-3 business days in transit. Standard Shipping includes a curb side or delivery. Please note that it will be the customer 's responsibility to bring the flooring inside.
Please note that if you require any custom fabrication (such as custom stair nosing, or moldings) your lead time will be extended by 7-10 business days to allow for the manufacturing process of said items.
We are located at unit 4 - 11240 Bridgeport Rd in Richmond, BC and is open Monday to Friday from 9 am to 5:30 pm PST, Saturday from 9 am to 5 pm PST. Call us at: 604-447-2939
If it is money, we will accept it :). For online orders we accept Visa, Mastercard and AMEX. We also accept cash, e-transfers, Alipay, WeChatPay, and debit (in store only).
When planning your flooring project, adding a 5-10% buffer to your material order is always advisable. This extra amount accounts for any cuts, corners, or potential waste that may arise during installation. Additionally, having this surplus ensures you have matching materials available for any future repairs or replacements, maintaining the consistency and appearance of your floor over time.
Planning ahead with this buffer will save you time and effort.
Please note that only whole numbers can be recognized in the "Enter SqFt Needed" field on the flooring product pages at longtermhouse.com. If you enter a non-integer value, such as 15.3 sqft, it will automatically be rounded up and calculated as 16 sqft.
